QUESTIONS BEFORE YOU SAY YES?

Frequently Asked Questions

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Will silk wedding flowers look fake?

Not at all. Our premium silk and real touch flowers are chosen for their realistic colour, texture and finish, so they look just as lovely in your photographs as they do in person.

How far in advance should I book?

We recommend booking your wedding flowers 4 to 6 months before your wedding to give you the best choice of collections and availability. That said, it's never too early to book. If your wedding is less than two weeks away, please give us a call, and we'll do everything we can to help.

How do I return the flowers?

Place everything back in the original packaging, attach the prepaid return label and drop the box at the post office on the next business day. We'll include a checklist and easy-to-follow return instructions with your order.

Do I need to pay for return shipping?

No. Return shipping labels and packaging are included with every flower hire, so there are no extra return costs to worry about.

What if the flowers are dirty or damaged?

Minor signs of wear after your wedding are completely expected. If anything is damaged beyond normal use, please let us know before returning your flowers. We'll guide you through the next steps. If any items are damaged beyond repair, the costs outlined in our Damage Policy may apply.

Can I add decorations to the bouquets?

Of course. If you'd like to add a personal touch with removable decorations, such as adhesive jewels, you're welcome to. We just ask that you don't dismantle the bouquets, that all flowers are returned in their original condition, and that they are not permanently altered or damaged.

Can I keep my bridal bouquet?

Yes. If you'd like to keep your bouquet after your wedding, just let us know before you book, and we'll explain the available purchase options.

Can I see the flowers before I order?

Of course. If you're in Brisbane, the Gold Coast or the Sunshine Coast, you can book a private flower viewing. If you're elsewhere in Australia, our sample packs let you compare two collections from the comfort of home.

Can I mix and match collections?

Absolutely! You're welcome to mix and match flowers from different collections to create the look you love. Some brides choose a different collection for their bridesmaid bouquets or buttonholes to add contrast or complement their wedding style.

Do you create custom wedding bouquets?

Not at this stage. Bridal Blooms is designed to make choosing your flowers easy, with thoughtfully curated floral collections ready to hire.

Do you offer arbour or reception flowers?

They're coming soon. Right now, our collections include bridal bouquets, bridesmaid bouquets, boutonnières and corsages, with ceremony and reception flowers planned for the future.

Do you offer a throw bouquet?

Yes. We offer a separate peony posy for purchase that you can use as your throw bouquet for a lucky guest to catch and keep.

Can I change my order after I've booked?

Yes. You can log in to your customer account at any time to update your order, including adding or removing flowers or adjusting quantities. Orders can usually be changed up to two weeks before your wedding, although this may be earlier depending on shipping and transit times. Your account will show the final date changes can be made.

Once your order has been dispatched, it can't be edited. If you need additional flowers after this point, you'll need to place a new order and express shipping fees may apply.

T H E   B R I D A L   B L O O M S   P R O M I S E

Beautiful without compromise

Every collection is chosen for its quality, realism and timeless style, so your flowers look just as beautiful in person as they do in your photographs.

Thoughtfully different

Wedding flowers don't have to be fresh to feel special. We offer an alternative that gives couples more choice without compromising on quality.

A more sustainable choice

Beautiful wedding flowers without the waste. Hiring silk flowers is a thoughtful choice that's kinder to your budget and the environment.

Planning made easier

We've made hiring wedding flowers simple, without compromising on the beauty or quality of your bouquet.